www.mysovann.com (“I”) am committed to protecting and respecting your privacy.
Information I May Collect From You
I may collect and process the following data about you:
- Information you give us. You may give me information about you by filling in forms on my site www.mysovann.com or by corresponding with me by e-mail or otherwise. This includes information you provide when you subscribe to my service, search for a training course, participate in discussion boards or other social media functions on my site, enter a competition, promotion or survey, and when you report a problem with my site. The information you give me may include your name, address, e-mail address and in some cases phone number.
- Information I collect about you. With regard to each of your visits to my site I may automatically collect the information, including information about your visit; training courses you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call my customer service number.
This information does not, however, identify you by name, and it is not necessary for you to provide me with your name or address to use my site.
- Information I receive from other sources. I am also working closely with third parties (including, for example, business partners, sub-contractors in technical and delivery services, advertising networks, analytics providers and search information providers) and may receive information about you from them.
Uses Made of the Information
I use information held about you in the following ways:
- Information you give to me. I will use this information:
- to provide you with the information and services that you request from me;
- to provide you with information about other services I offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about goods or services I feel may interest you. Except with your agreement, I will only contact you by e-mail or SMS with information about goods and services similar to those which were the subject of a previous sale to or enquiry from you;
- to notify you about changes to my service;
- to ensure that content from my site is presented in the most effective manner for you and for your computer.
- Information I collect about you. I will use this information:
- to administer my site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve my site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of my service, when you choose to do so;
- as part of my efforts to keep my site safe and secure;
- to measure or understand the effectiveness of advertising I serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of my site about goods or services that may interest you or them.
- Information I receive from other sources. I may combine this information with information you give to me and information I collect about you. I may use this information and the combined information for the purposes set out above (depending on the types of information I receive).
Disclosure of Your Information
I may share your personal information with any member of my group, including my affiliate companies.
I may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract I enter into with them or you.
- Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. I do not disclose information that identifies you by name or provides your address to my advertisers.